UniCare Sound Health Plans - Illinois
$3000 Deductible
$5000 Deductible
Dental Benefits
Sound Plans Brochure
UniCare Full Circle Health UniCare Healthy Living UniCare MedCall Program UniCare Healthy Extensions UniCare Contact Info UniCare Ratings from A.M. Best
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UniCare MedCall Service
As part of the Full Circle Health program, UniCare provides medical information by phone, 24 hours a day, seven days a week, through UniCare MedCall. When you need medical resources or are unsure whether to call your doctor, call MedCall. Nurses on this toll-free telephone hotline will talk confidentially with you about:
- Your symptoms
- Medications and side effects
- Reliable self-care home treatments
- Self-help and support groups
- When to go to your doctor
- When to go to the emergency room
- Local physician and hospital resources
- Wellness information
MedCall nurses will even call you back to see how you are feeling and suggest further action if necessary.
Health problems can occur any time of the day or night. The MedCall hotline is designed to give you information to help you with health care decision making.
MedCall Nurse Qualifications
You can expect the following when working with a UniCare MedCall nurse:
- Years of hands-on clinical experience
- They'll consult as necessary with staff physicians on call 24 hours/day.
- They're supported by a medical information system based on current medical literature and physician reviews.
MedCall is not an emergency response system. In a medical emergency, call 911 or your local emergency service number.
MedCall Audio Library
MedCall also offers an audio library of recorded information to:
- Help keep you physically and mentally fit
- Help you recognize early signs of illness
- Help you adjust to health problems
MedCall provides over 200 taped messages concerning illness, treatments, drugs and medical tests and procedures. The 3-5 minute messages are continually updated, and new topics are added to the library often.
