UniCare MedCall
As part of their health plan services, UniCare provides medical information by phone, 24 hours a day, seven days a week, through UniCare MedCall. When you need medical resources or are unsure
whether to call your doctor, call MedCall. Nurses on this toll-free telephone hotline will talk confidentially with you about:
- Your symptoms
- Medications and side effects
- Reliable self-care home treatments
- Self-help and support groups
- When to go to your doctor
- When to go to the emergency room
- Local physician and hospital resources
- Wellness information
MedCall nurses will even call you back to see how you are feeling and suggest further action if necessary.
Health problems can occur any time of the day or night. The MedCall hotline is designed to give you information to help you with health care decision making.
MedCall Nurses
- Have years of hands-on clinical experience
- Consult as necessary with staff physicians on call 24 hours a day
- Are supported by a medical information system based on current medical literature and physician reviews
MedCall is not an emergency response system. In a medical emergency, call 911 or your local emergency service number.
